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Privacy

General Data Protection Regulation

ALDYGO (“We” or “us”) take your privacy seriously and are fully committed to handling the information we collect from you in a secure and responsible manner. We are dedicated to protecting and respecting your privacy.

This privacy notice sets out the basis upon which any personal information we collect from you, or that you provide to us, will be processed by us.

We may update this notice from time to time, and will publish the new version on our website (last update: May 24, 2018).

1. WHAT INFORMATION DO WE COLLECT AND HOW?

You may give us information about you by:

 Completing the contact form on our website

 Giving us your business card at a meeting

 Asking for information by email, social networks or telephone

We may collect information about you by:

 Receiving it from one of our partners

 Acquiring a database with your name on it

 Finding it on the internet or anywhere it is publicly disclosed

 When you log in on an application or website developed by Aldygo

The type and amount of data we collect varies depending on your relationship with us :

 Name and contact data: first and last name, email address, postal address, phone number and other similar contact data such as delivery address

 Credentials: passwords, password hints and similar security information used for authentication and account access

 Demographic data: age, gender, etc…

 Details of your contract: information necessary to handle our business relationship

 Payment data: data necessary to process your payment if you make purchases, such as your credit card number, and the security code associated with your payment instrument

 Purchases: data about the quotes you request, the orders you place and purchases you make. If you have an account with us, we also hold information about your balance and any overdue payment

 Location data: data about your location if location services are enabled. If your location services are not turned on, we will not collect any information about your location

 Your interactions with us: content of messages, e-mails, letters or phone calls you send us, such as feedback and reviews you write, or questions and information you provide for customer support. When you contact us, phone conversations may be monitored and recorded

 data collected directly or indirectly on our applications, such as activities, performances, or behaviors

2. HOW AND WHY DO WE USE IT?

We may use your personal data in order to:

 Provide you with the goods and services you ask from us

 Improve our goods and services

 Conduct our business operations

 Do marketing activities

 Comply with legal obligations

 Use it for human resources management

3. DO WE SHARE YOUR INFORMATION TO THIRD PARTIES?

We share your personal data with your consent or as necessary with the following third parties:

 Service providers

 Banks and other entities that process payment transactions/provide financial services

 Business partners and clients

 Other Aldygo entities and subsidiaries

 Legal authorities or regulatory bodies

 Parties involved with current or prospective legal proceedings, or assisting us to establish, exercise or defend our legal rights

4. ON WHAT LEGAL BASIS DO WE PROCESS YOUR INFORMATION?

We collect, use and disclose your personal data as long as there is a legal basis. This legal basis can be:

 Because you gave your consent

 Because we need it to execute or take steps to enter into a contract with you

 Because it is in our legitimate interest

 Because we need it to comply with the law

5. IS YOUR INFORMATION TRANSFERRED TO ANOTHER COUNTRY? 

In cases where we could be led to transfer your data to a location outside France, the European  Union or to a country that has an adequate level of data protection, we will ensure your data is given a similar level of protection to that required under European data privacy laws and regulations.

Any sensitive personal data shall not be transferred outside these places without you being informed prior to the transfer.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

Your personal data will be retained as long as needed for the purposes for which they have been collected.

This includes retention of some personal data following the end of our relationship with you, for example to resolve any potential disputes and for ongoing or prospective legal proceedings, to maintain records of our services, and otherwise to comply with our legal obligations and to defend our legal rights.

7. HOW IS YOUR INFORMATION SECURED? 

We regularly review the technical and organizational security measures we have in place on our information and communications systems in order to prevent the loss, misuse or unauthorized alteration of your personal information.

8. WHAT ARE YOUR RIGHTS?

You can exercise any of your data subject rights. Under the data protection laws and regulations, you have right to:

 Access: you have the right to know whether we hold personal data about you. Obtain a copy of the personal data we hold about you, together with other information about how we process it

 Rectification: you can request rectification of inaccurate data

 Erasure: you can request erasure of your personal data

 Restriction: you have a right to ask us to restrict our use of your personal data in some circumstances, for example while we investigate a complaint that the data we hold about you is inaccurate

 Portability: you have the right to receive a copy or have a copy transmitted to another company (in a machine-readable format) of personal data which you have provided to us

 Objection: you can object to the use of your personal data for some purposes (e.g. direct marketing purposes)

You can also withdraw any consent which you have given relating to use of your data, at any time and the right to lodge a complaint with a supervisory authority if you feel like your rights have been violated.

9. HOW CAN YOU CONTACT US?

ALDYGO
DATA PROTECTION OFFICER
171 av Charles de Gaulle
Bâtiment C
92200 Neuilly-sur-Seine
France

RGPD Contact


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